Care recommendations

The recommendations below will help you to preserve your pieces of Mademoiselle Jolie jewelry in their original condition.

We advise you to remove your jewelry when washing your hands and putting on perfume or face cream.

Avoid wearing your jewelry on the beach, at the swimming pool or to play sport so as to avoid knocks and scratches.

Wearing your jewelry should also be avoided when doing housework or gardening.

The jewelry should be taken off before going to bed and prior to showering.

Perfume and hairspray can remove the sheen and the brilliance of the jewelry. For this reason, we advise you to use perfume, hairspray and other cosmetics before putting on the jewelry.

Pieces of jewelry become scratched when they come into contact with one another. We recommend you to store them separately in Desire Box that you were given at the time of purchase or in jewelry case.

Gold and rhodium plated jewelry should not be cleaned using a silver/gold dipping bath or polished with a silver/gold cloth as these may remove the plating.


Warranty Mademoiselle Jolie

Your Mademoiselle Jolie jewelry pieces are provided with a one-year warranty covering material defects and production faults from your date of purchase.

Please note that piece of jewelry purchased in any Mademoiselle Jolie store can be returned there providing the items are returned with the receipt. The jewelry is completed with brand box, Swarovski seal tag and this Certificate of authenticity.

We will repair your Mademoiselle Jolie jewelry within this one-year warranty period following the date of purchase free of charge. If a repair is not possible or the repair deemed too expensive, we will exchange the jewelry against jewelry of equal value free of charge. The warranty lapses in the event of incorrect use, third-party repairs and careless handling and the warranty does not cover wear-and-tear, wear parts such as leather straps and satin ribbons, abuse or if the jewelry is damaged, for example during an accident.

Please note the Carerecommendations for Mademoiselle Jolie jewelry.